Shipping & Delivery Policy
This policy explains how Amedu Distribution Limited handles quotations, order confirmation, shipping, delivery, transfer of risk, insurance, customs, third-party logistics and liability.
Overview
Amedu Distribution Limited ("ADL", "we", "us", or "our") supplies agricultural commodities, procurement services, import and export support, and related logistics arrangements. This Shipping & Delivery Policy applies to products and services ordered through our website, by email, by quotation, or by any other written channel operated by ADL.
For risk-management and operational reasons, website submissions are treated as requests or quotations only unless and until ADL confirms acceptance in writing. Delivery dates are estimates only, and insurance is not included unless expressly agreed in writing.
Key Terms
Order requests only
Submission of a web order, quotation request, sample request, or similar inquiry does not create a binding contract. A contract arises only after ADL issues written acceptance.
Pricing and availability
Availability, pricing, freight, packaging, and delivery timelines may change before acceptance. ADL may revise or reject any request at its sole discretion.
Insurance
Shipments are not insured by default. Cargo, marine, transit, storage, and trade-credit insurance are the buyer's responsibility unless ADL expressly agrees otherwise in writing.
Liability protection
ADL's liability is limited to the amount actually paid to ADL for the affected order, subject always to applicable law.
Shipping & Delivery Policy
1. Acceptance of requests
Website submissions are treated as purchase requests or quotation requests only. No binding contract exists until ADL confirms acceptance in writing, issues a written order confirmation, or otherwise expressly accepts the request.
2. Delivery arrangements
Unless otherwise expressly agreed in writing, ADL may determine the shipping, logistics, carrier, routing, freight, delivery, export handling, handover point, and risk-transfer arrangements applicable to an order.
3. Estimated timelines
All delivery dates, shipment dates, loading dates, transit times and arrival dates are estimates only. They are not guaranteed unless ADL expressly agrees otherwise in writing.
4. Risk transfer
Risk in the goods passes at the agreed handover point, loading point, carrier handover point, port point, or other transfer point identified by ADL in writing or in the applicable order confirmation. ADL is not responsible for loss, delay, damage or deterioration after risk has passed, except where required by law.
5. Buyer responsibilities
Unless expressly agreed otherwise in writing, the buyer is responsible for import permits, import licences, customs clearance, duties, taxes, destination-country compliance, destination inspections, storage charges, inland transport after handover, and all costs or obligations arising after transfer of risk.
6. Shipping structures
ADL may offer shipment on origin-based or buyer-responsibility arrangements such as EXW, FCA, FOB or similar commercial structures, or other arrangements expressly agreed in writing. ADL is not obliged to provide destination-delivery or destination-clearance services unless it agrees to do so in writing.
7. Third-party logistics
Freight forwarders, carriers, customs brokers, warehouses, inspection agencies and other logistics partners may be used where appropriate. They are independent third parties. ADL is not liable for their acts, omissions, delays, losses, seizures, detention, damage, spoilage, regulatory actions, or service failures, except where liability cannot lawfully be excluded.
8. Insurance
Shipments are uninsured by default unless insurance is expressly requested by the buyer and confirmed by ADL in writing. Any assistance by ADL in arranging insurance is provided as a convenience only and does not make ADL an insurer, broker, guarantor, or underwriter. ADL is not liable for uninsured losses, underinsured losses, policy exclusions, insurance claim denials, insurer delays, insurer insolvency, deductibles, or failures to procure sufficient insurance coverage.
9. Delays and force majeure
ADL is not responsible for delays or failures caused by events outside its reasonable control, including weather events, flooding, fire, epidemic or pandemic events, port congestion, customs delays, regulatory actions, export restrictions, carrier failures, freight shortages, labour disputes, civil unrest, armed conflict, cyber incidents, strikes, transport breakdowns, power failure, acts of government, or other force majeure events.
10. Rejection and cancellation
ADL may reject any request, cancel any unaccepted request, or decline to proceed with an order at its sole discretion for any legitimate business reason, including inventory constraints, sourcing issues, pricing changes, payment concerns, compliance issues, export feasibility, logistics limitations, risk concerns, or suspected fraud.
11. Packing and product condition
Commodity packaging, weight, moisture content, colour, appearance and other natural characteristics may vary within commercial tolerances. Any specifications, certificates or inspection results are limited to the particular batch or shipment identified and do not apply beyond that specific batch unless expressly stated.
12. Storage before shipment
If goods are held pending collection, handover, loading, or dispatch, the buyer may be responsible for storage, demurrage, detention, holding costs or related charges if the delay is caused by the buyer, the buyer's agents, or circumstances outside ADL's control.
13. Payment before release
Unless ADL expressly approves otherwise in writing, goods will not be released, dispatched, loaded, or shipped until cleared funds are received and any required compliance checks are completed.
14. Liability cap
To the fullest extent permitted by law, ADL's aggregate liability arising from or relating to any shipment, delivery, logistics service, quotation, order, or related transaction shall not exceed the amount actually paid to ADL for the affected order.
15. Excluded damages
To the fullest extent permitted by law, ADL is not liable for indirect, incidental, special, punitive, exemplary or consequential losses, including lost profits, lost revenue, loss of business, loss of opportunity, reputational harm, financing costs, or third-party claims.
16. Governing law
This policy is governed by the laws of the Federal Republic of Nigeria, and any dispute shall be addressed first by good-faith communication with ADL. If unresolved, the competent courts in Nigeria shall have jurisdiction, subject to any mandatory legal rule that cannot be excluded.